Privacy Policy
Last Updated: October 4, 2025
At MEWE, operated by AMTIC ("Company," "We," "Us," or "Our"), we are committed to safeguarding your privacy and ensuring the confidentiality of your data. This Privacy Policy explains how we collect, use, share, retain, and protect your Personal Data when you use our Service. By accessing or using the Service, you consent to the terms of this Privacy Policy.
This document complies with Indian laws, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
1. Definitions
1.1 Interpretation
Words with capitalized initials in this Privacy Policy have specific meanings as defined below. These definitions apply uniformly, whether used in singular or plural form.
1.2 Definitions
- Account: A unique account created for you to access and use our Service.
- Application: Refers to MEWE, the software platform provided by the Company.
- Cookies: Small text files placed on your device to store data and enhance your user experience.
- Device: Any electronic device capable of accessing the Service, such as a computer, mobile phone, or tablet.
- Personal Data: Any information that relates to an identifiable individual, such as your name, contact details, or activity data.
- Service: The MEWE platform accessible via the Website or Application.
- Service Provider: Third-party companies or individuals who process data on our behalf.
- Usage Data: Data collected automatically about your interactions with the Service.
- Website: The MEWE platform accessible at www.mewe.co.in.
- You: The individual using our Service or the entity represented by such an individual.
2. Information We Collect
2.1 Personal Data
- Identity Information: First name and last name.
- Contact Information: Email address, phone number, and physical address (including city, state, and postal code).
- Payment Information: For transactions, including subscription purchases and paid features, processed by trusted third-party providers.
- Profile Data: Preferences, saved settings, interaction history, and other profile information you choose to provide.
2.2 Usage Data
- Your device's IP address.
- Browser type and operating system.
- Date, time, and duration of visits.
- Pages viewed, features used, and other in-app activity.
2.3 Cookies and Tracking Technologies
We use Cookies and similar technologies to enable core functionality, analyze usage patterns, and provide a personalized experience.
- Essential Cookies: Required for basic operation.
- Analytics Cookies: Help us track and improve user experience.
- Preference Cookies: Store your settings and preferences.
3. How We Use Your Information
- Providing and Improving Services.
- Account Management.
- Customer Support.
- Legal Compliance.
- Marketing and Promotions (with consent).
- Fraud Prevention and Security.
- Content Moderation.
4. User-Generated Content, Moderation and Reporting
4.1 What is User-Generated Content
UGC includes text, images, videos, comments, posts, messages, or other materials you submit, upload, or share through MEWE.
4.2 Moderation and Monitoring
- Automated and manual moderation to detect objectionable or policy-violating content.
- Review and act on reported content within 24 hours where reasonably possible.
- Maintain records of reported content and moderation actions for safety and compliance.
4.3 Reporting and Blocking
- Users can report or flag content within the App.
- Users can block other users to prevent interaction.
- Company may remove or restrict content or accounts violating policies, including repeat offenders.
4.4 Disclosure Related to UGC
- Content posing public safety risks or criminal activity may be disclosed to authorities.
- Reporter details are kept confidential unless required by law or essential investigation.
5. Sharing Your Data
- With Service Providers: For payment, hosting, analytics, and marketing services under confidentiality agreements.
- For Legal Requirements: To comply with legal obligations or lawful processes.
- With Your Consent: Only when explicitly authorized by you.
6. Retention of Data
- Account/profile data: While account is active plus reasonable backup period.
- Transactional data: Retained per accounting and legal requirements.
- Reported or removed content: Retained as necessary for investigations and compliance.
Account or data deletion requests will be processed in a reasonable timeframe. Backups may persist briefly for legal, tax, or audit compliance.
7. Security of Data
We implement industry-standard measures to safeguard Personal Data. Absolute security cannot be guaranteed.
8. Your Rights
- Access and Correction of Personal Data.
- Consent Withdrawal (may affect Service usage).
- Data Deletion subject to legal/business retention obligations.
Exercise rights via contact@mewe.co.in or in-app support.
9. Children's Privacy
Service not intended for individuals under 18. Personal Data from minors under 18 will be deleted promptly.
10. Links to Third-Party Websites
We are not responsible for content or privacy practices of external sites linked from the Service.
11. Cross-Border Transfers
Your data may be transferred outside your jurisdiction with appropriate safeguards as permitted by law.
12. Changes to This Privacy Policy
Updates may occur periodically. Material changes are communicated via App notifications or email. Continued use constitutes acceptance.
13. Contact Information
AMTIC
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